simulateCsrRouting

Mutation

mutation SimulateCsrRouting($input: SimulateCsrRoutingInput!) {
  simulateCsrRouting(input: $input) {
    turnPoolUserIds
    steps {
      userId
      reason
      position
      poolUserIds
      outcome
      name
    }
    fellBackToRoundRobin
    facts {
      zipcode
      territoryKey
      propertyHistoryEstimatorProfileIds
      projectCategory
      existingCsrUserId
      customerEstimatorMonthsSince
    }
    assignedUserId
  }
}

Variables

{
  "input": {
    "rules": [
      {}
    ],
    "request": {}
  }
}

Response

{
  "data": {
    "simulateCsrRouting": {
      "turnPoolUserIds": [
        "string"
      ],
      "steps": [
        {
          "userId": "string",
          "reason": "string",
          "position": 1,
          "poolUserIds": [
            "string"
          ],
          "outcome": "string",
          "name": "string"
        }
      ],
      "fellBackToRoundRobin": true,
      "facts": {
        "zipcode": "string",
        "territoryKey": "string",
        "propertyHistoryEstimatorProfileIds": [
          "string"
        ],
        "projectCategory": "string",
        "existingCsrUserId": "string",
        "customerEstimatorMonthsSince": 1
      },
      "assignedUserId": "string"
    }
  }
}

MUTATION

simulateCsrRouting(input: SimulateCsrRoutingInput!): CsrRoutingSimulationResult!

Arguments

input

SimulateCsrRoutingInput!

required

Returns

CsrRoutingSimulationResult!

turnPoolUserIds

[String!]!

steps

[RoutingSimulationStep!]!

fellBackToRoundRobin

Boolean!

facts

RoutingSimulationFacts!

assignedUserId

String